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The battery is not installed properly
The battery is not installed in the device
The batteries are dead and the device needs to be charged
Make sure the battery is in the compartment, installed correctly, and that the battery is charged
The Brightness level on the screen is too dark
The power saving function is on
Adjust the Brightness level in the settings menu
If the power saving function is on, the screen will get dark after an allotted amount of time, if this happens, touch any button to wake up the screen (to turn off the power saving function, go to the settings menu, select “Power Saving”, and select off
The object might be too far away for the flash to take effect on the picture/video being taken
Pictures and video becomes dark when the object being captured is too far away. The flash should intensify when the camera is within the specified flash range
Flash is turned off
The camera is in a mode where the flash does not go off when the picture/video is being taken
Make sure the flash is on
Make sure you’re in the correct mode that sets off the flash when taking a picture/video
The object is too difficult to focus on with the auto-focus option
The object is not within the focusing range
Set the focus to manual and set your desired focus
Locate another object near the object you are trying to capture and when the screen focuses, press the shutter button halfway down, aim at the desired object, and finish pushing the shutter button all the way down
The flash is charging
There is no available space left on the SD card
The camera is in record mode
Wait until the flash charges
Replace the SD card with one that has available space
Wait until recording is finished, switch out of recording mode
