Philips Sonicare Flexcare Shaft Replacement Repair Guide

Difficulty

Moderate

Steps

8

Time Required

                          5 - 10 minutes            

Sections

1

• Shaft
• 8 steps

Flags

2

Slice and Dice

The steps in this guide should be split up and made into a series of prerequisite guides.

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What you need

Step 1

              Shaft               

• Pull the brush head away from the handle to remove it.

Pull the brush head away from the handle to remove it.

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Step 2

• Push the flat edge of a metal or nylon spudger between the seal and the toothbrush body and pry it open. Do this all around the edge until the seal is partially sticking out.

Push the flat edge of a metal or nylon spudger between the seal and the toothbrush body and pry it open. Do this all around the edge until the seal is partially sticking out.

Step 3

• Apply pressure to the shaft by pressing it against a firm and flat surface. Continue to apply pressure until the electronics located in the interior are exposed.

Apply pressure to the shaft by pressing it against a firm and flat surface. Continue to apply pressure until the electronics located in the interior are exposed.

Step 4

• Grab the circular, plastic base with the o-ring and pull it outward.

Grab the circular, plastic base with the o-ring and pull it outward.

Step 5

• Using a #00 phillips head screwdriver, loosen the screw completely.

Using a #00 phillips head screwdriver, loosen the screw completely.

Step 6

• Rotate the interior of the toothbrush until the screw is facing downward. Slightly shake the interior so that the screw with its accompanying metal part fall out.
• Slightly shake the interior so that the screw falls out.
• A small ring may fall out when the screw is removed. Be careful not to lose the ring.

Rotate the interior of the toothbrush until the screw is facing downward. Slightly shake the interior so that the screw with its accompanying metal part fall out.

Slightly shake the interior so that the screw falls out.

A small ring may fall out when the screw is removed. Be careful not to lose the ring.

Step 7

• Use a metal probe to press against the hole located at the edge of the interior. While applying this pressure, pull on the shaft outward. Repeat this step on the opposite side.
• A small nut may fall out when the shaft is removed. Be careful not to lose the nut.

Use a metal probe to press against the hole located at the edge of the interior. While applying this pressure, pull on the shaft outward. Repeat this step on the opposite side.

A small nut may fall out when the shaft is removed. Be careful not to lose the nut.

Step 8

• Once the shaft is released, separate it from the body of the interior.
• Insert the replacement shaft by aligning the the components and applying a force to insert the legs (one of the legs is identified by the red arrow) of the shaft into the interior.

Once the shaft is released, separate it from the body of the interior.

Insert the replacement shaft by aligning the the components and applying a force to insert the legs (one of the legs is identified by the red arrow) of the shaft into the interior.

To reassemble your device, follow these instructions in reverse order.

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                    Tasha Panattoni                     

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noahmckinnon - Sep 5, 2015

Reply

Where do you get a replacement shaft? I can’t find any online

jelneutron3 - Mar 27, 2016

Reply

You don’t need to pry the bottom plate off and risk damaging the seal. Simply apply firm pressure on the shaft against a table while simultaneously wiggling the bottom plate back and forth with a large flathead screwdriver inserted into the charging hole on the bottom. It will pop off smoothly leaving the seal untouched and not scratching the housing or charging plug.

bennie - Oct 16, 2016

Reply

I can not find the shaft anywhere who sells them

Lino Valadas - Oct 20, 2016

Reply

Thanks for the help

pgootos - Nov 23, 2016

Reply

Like everyone above, I can’t locate the “replacement shaft”. Anyone have any ideas who might have one? A $179 toothbrush should last more than the one year warranty! Is the Braun Oral-B any better?