Difficulty

Very easy

Steps

3

Time Required

                          5 minutes            

Sections

1

  • Plantronics CS50 Headset System Reset
  • 3 steps

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0

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Introduction

Step 1

              Plantronics CS50 Headset System Reset               
  • Press and hold both the call control button and the listening volume/mute button for five seconds.
  • When the talk indicator light blinks, release both buttons.

Press and hold both the call control button and the listening volume/mute button for five seconds.

When the talk indicator light blinks, release both buttons.

1024

Step 2

  • Press the call control button again.

Press the call control button again.

Step 3

  • Unplug the base unit’s power source for ten seconds.
  • Plug the power source back in.

Unplug the base unit’s power source for ten seconds.

Plug the power source back in.

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                                                                                      3 other people completed this guide.                                             

Author

                                      with 6 other contributors 

                    Joe                     

Member since: 04/12/2012

99 Reputation

                                      3 Guides authored                  



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Team

                       Cal Poly, Team 17-29, Amido Spring 2012                        

                                                  Member of Cal Poly, Team 17-29, Amido Spring 2012 



                    CPSU-AMIDO-S12S17G29                     


                                            4 Members                     


                                            7 Guides authored                     

acseko - Jul 19, 2016

Reply

Great fix. I was about to spend $200 on a new set. Thanks.

Russ - Dec 23, 2016

Reply

I had a constant buzzing sound from the unit. I did what you recommended and could not stop it. Then I discovered that my handset also had the same buzzing sound so I unplugged the phone line and power cord (to the main phone unit) and it cleared up!

kool1zero - Feb 26, 2017

Reply

I’ve got a unit that is getting no sound to or from the earpiece at all, though the lifter still lifts when I hit the answer button. I’ll try this reset before I order a replacement set.

Diane - Sep 12, 2017

Reply

I have the C053 model and have cleaned headset and base and can not get it to charge. I have noticed over the past few weeks that it will only stayed charged from 800 am to 100 pm. I have disconnected and restarted also. Any other suggestions?

Diane