Difficulty
Very easy
Steps
3
Time Required
5 minutes
Sections
1
- Plantronics CS50 Headset System Reset
- 3 steps
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0
BackPlantronics CS50 Headset
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Introduction
Step 1
Plantronics CS50 Headset System Reset
- Press and hold both the call control button and the listening volume/mute button for five seconds.
- When the talk indicator light blinks, release both buttons.
Press and hold both the call control button and the listening volume/mute button for five seconds.
When the talk indicator light blinks, release both buttons.
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Step 2
- Press the call control button again.
Press the call control button again.
Step 3
- Unplug the base unit’s power source for ten seconds.
- Plug the power source back in.
Unplug the base unit’s power source for ten seconds.
Plug the power source back in.
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3 other people completed this guide.
Author
with 6 other contributors
Joe
Member since: 04/12/2012
99 Reputation
3 Guides authored
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Team
Cal Poly, Team 17-29, Amido Spring 2012
Member of Cal Poly, Team 17-29, Amido Spring 2012
CPSU-AMIDO-S12S17G29
4 Members
7 Guides authored
acseko - Jul 19, 2016
Reply
Great fix. I was about to spend $200 on a new set. Thanks.
Russ - Dec 23, 2016
Reply
I had a constant buzzing sound from the unit. I did what you recommended and could not stop it. Then I discovered that my handset also had the same buzzing sound so I unplugged the phone line and power cord (to the main phone unit) and it cleared up!
kool1zero - Feb 26, 2017
Reply
I’ve got a unit that is getting no sound to or from the earpiece at all, though the lifter still lifts when I hit the answer button. I’ll try this reset before I order a replacement set.
Diane - Sep 12, 2017
Reply
I have the C053 model and have cleaned headset and base and can not get it to charge. I have noticed over the past few weeks that it will only stayed charged from 800 am to 100 pm. I have disconnected and restarted also. Any other suggestions?
Diane