Polycom Soundstation Microphone Replacement Repair Guide

Difficulty

Easy

Steps

4

Time Required

                          5 minutes            

Sections

2

• Back Housing
• 2 steps
• Microphone
• 2 steps

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0

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Introduction

What you need

Step 1

              Back Housing               

• Flip the device over. Using a Phillips #00 screwdriver, remove the black 10mm screw on each three legs of the phone.
• Using a Phillips #00 screwdriver, remove the two silver 7mm screws as pictured.

Flip the device over. Using a Phillips #00 screwdriver, remove the black 10mm screw on each three legs of the phone.

Using a Phillips #00 screwdriver, remove the two silver 7mm screws as pictured.

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Step 2

• Gently lift and separate the back housing from the rest of the device. Now you’ve got the back housing off!

Gently lift and separate the back housing from the rest of the device. Now you’ve got the back housing off!

Step 3

              Microphone               

• Gently remove the yellow padding that covers the red and gray microphone wire on each phone leg.

Gently remove the yellow padding that covers the red and gray microphone wire on each phone leg.

Step 4

• Gently pull up on the black plastic tab connected to the motherboard to disconnect each microphone.

Gently pull up on the black plastic tab connected to the motherboard to disconnect each microphone.

To reassemble your device, follow these instructions in reverse order.

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                    Cali Nowak Credit                     

Member since: 09/02/2014

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                       USF Sarasota-Manatee, Team 1-3, Stewart Fall 2014                        

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working ideas - Apr 9, 2016

Reply

Does anyone know where to purchase replacement microphones for Soundstation 100’s? And if replacing mic’s does not resolve the problem, are there any other solutions to address the issue of one’s voice starting to drop out after about 10 minutes into a call? Thx

Hans Deseure - Aug 28, 2018

Reply

I encountered an older version. Padding pieces are black. Microphones soldered on board with black & red wires, no plastic tab to disconnect

Putting the thing back together proved to be a challenge : the little display came apart and started shifting all over. Getting that one aligned inside while closing the thing with my fat fingers… . Nasty.