To disable this prompt, follow the instructions below for your operating system or Internet Explorer browser.

Windows ME users

  • Open the Control Panel.
  • Click the Connections tab.
  • Double-click the Internet icon.
  • Under Dial-up settings, click Properties.
  • Click the Dialing tab.
  • Ensure the option “Disconnect when connection may no longer be needed” is unchecked if you want to disable this feature, or checked if you want to enable ite.
  • Click OK on each open window until back in the Control Panel.

Windows 98 users or Internet Explorer 5.x

  • Open the Control Panel.
  • Double-click the Internet Options icon.
  • Click the Connections tab, and then click the Settings button.
  • In Settings, click the Advanced button.
  • In Advanced, ensure the option “Disconnect when connection may no longer be needed” is unchecked if you want to disable this feature or checked if you want to enable it.
  • Click OK until back in the Control Panel.
  • See our modem definition for further information and related links.
  • Modem help and support.