A short summarization of the problem the user is experiencing and an encouraging message letting them know that they can fix their device!
A short introduction doing essentially the same thing as the search summary. Maybe we shouldn’t include it, but for now we are!
Solution paragraph text.
Cause: possible causes of failure for a given symptom. “Suspected cause of failure”
“Suspected component at fault”
Solution: recommended corrective actions / suggested actions
Symptom: often, fault detection occurs by noticing symptoms.
Duh! Solutions: “Standard maintenance operations are suggested” (i.e. turn it off and back on again, clean the filter, etc.)
