Difficulty

Moderate

Steps

11

Time Required

                          30 - 45 minutes

Sections

1

  • Repairing HP OfficeJet 3833 Paper Jam
  • 11 steps

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Introduction

It is imperative to follow steps 5-6 to make sure to power is turned off correctly and disconnected from any external power source.

What you need

Step 1

              Repairing HP OfficeJet 3833 Paper Jam
  • Remove all paper from the printer.

Remove all paper from the printer.

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Step 2

  • Check the input tray, located in the back of the printer, for any paper remains and remove them.

Check the input tray, located in the back of the printer, for any paper remains and remove them.

Step 3

  • Check the input tray for any foreign objects.
  • You may need to hold down the input tray and shine a flashlight inside to have a better look.
  • Long tweezers are recommended to remove objects such as thumbnails and tacks.

Check the input tray for any foreign objects.

You may need to hold down the input tray and shine a flashlight inside to have a better look.

Long tweezers are recommended to remove objects such as thumbnails and tacks.

Step 4

  • Check the output tray, located in the front of the printer, for paper remains and remove them.

Check the output tray, located in the front of the printer, for paper remains and remove them.

Step 5

  • Shut down the printer.
  • Hold down the power button until a message appears.
  • Select the Shut Down option.
  • A message will appear and the printer will turn off.

Shut down the printer.

Hold down the power button until a message appears.

Select the Shut Down option.

A message will appear and the printer will turn off.

Step 6

  • Unplug the printer power cable from the wall outlet.
  • Remove the power cable from the back of the printer.

Unplug the printer power cable from the wall outlet.

Remove the power cable from the back of the printer.

Step 7

  • Pull back on the front sides of the printer to remove the front panel.
  • Then pull the handle inside to remove the ink cartridge panel.

Pull back on the front sides of the printer to remove the front panel.

Then pull the handle inside to remove the ink cartridge panel.

Step 8

  • Slide the ink cartridge to the side.
  • This step must be done carefully to prevent damage to the printer.

Slide the ink cartridge to the side.

This step must be done carefully to prevent damage to the printer.

Step 9

  • Search for and remove any debris.

Search for and remove any debris.

Step 10

  • Put the printer on its side.
  • You may need to open the top half and lay it down to prevent the printer from falling.

Put the printer on its side.

You may need to open the top half and lay it down to prevent the printer from falling.

Step 11

  • Locate the cleanout door on the bottom half of the printer.
  • Open the cleanout door to remove unwanted debris.

Locate the cleanout door on the bottom half of the printer.

Open the cleanout door to remove unwanted debris.

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Author

                                      with 2 other contributors 


                    Ivory S. Mayorga

Member since: 09/16/2020

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Team

                       University of Memphis, Team S1-G11, Bishop Fall 2020                        

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