Difficulty

Easy

Steps

5

Time Required

                          20 - 40 minutes            

Sections

1

  • Battery
  • 5 steps

Flags

Action Shots

Be an action hero! This guide needs images that better demonstrate how to perform specific actions.

In Progress

This guide is a work in progress. Reload periodically to see the latest changes!

Needs Better Images

Better photos will improve this guide. Help out by taking, editing, or uploading new ones!

Needs More Images

A few more images would make this guide’s procedures crystal clear.

Member-Contributed Guide

An awesome member of our community made this guide. It is not managed by iFixit staff.

  • BackRing Video Doorbell

  • Full Screen

  • Options

  • History

  • Save to Favorites

  • Download PDF

  • Edit

  • Translate

  • Get Shareable Link

  • Embed This Guide

  • Notify Me of Changes

  • Stop Notifications

Introduction

What you need

Step 1

              Battery               
  • Start by removing the 4 screws to take off the aluminum face-plate.

Start by removing the 4 screws to take off the aluminum face-plate.

1024

Step 2

  • Pry the aluminum face-plate carefully using a plastic spudger while applying gentle pressure. This will reveal the 4 black screws underneath.
  • You will need a micro phillips screwdriver to remove these tiny screws.

Pry the aluminum face-plate carefully using a plastic spudger while applying gentle pressure. This will reveal the 4 black screws underneath.

You will need a micro phillips screwdriver to remove these tiny screws.

Step 3

  • Carefully pry the plastic coverwith a pick to pop the insert out. Watch the micro USB port that is sticking out.

Carefully pry the plastic coverwith a pick to pop the insert out. Watch the micro USB port that is sticking out.

Step 4

  • Gently pry up the battery from underneath the connector.
  • The battery MAY still be attached to the plate.

Gently pry up the battery from underneath the connector.

The battery MAY still be attached to the plate.

Step 5

  • Two Lithium polymer batteries are connected back to back and in parallel to the regulator. The batteries are rated at 9.47w @ 3.75v each.

Two Lithium polymer batteries are connected back to back and in parallel to the regulator. The batteries are rated at 9.47w @ 3.75v each.

To reassemble your device, follow these instructions in reverse order.

Cancel: I did not complete this guide.

                                                                                      30 other people completed this guide.                                             

Author

                                      with 9 other contributors 

                    Greg Beeblebrox                     

Member since: 06/11/2014

1,040 Reputation

                                      2 Guides authored                  



                       Badges:
                       12







                                                        +9 more badges                           

pyrodice - Jul 12, 2017

Reply

This is one of the few products that it’s rarely if ever necessary to replace a battery in, as the warranty will cover a rapidly draining or not-charging battery. I’m glad you didn’t tear down your chime, too! ;)

ralph - Jun 10, 2022

disagree. my battery went.

Matt Crooke - Sep 17, 2022

Without a doubt there is a fault with the batteries on these 2020 5UM5E5 models. I’ve just had to replace the battery in mine. Bought from here.

https://www.ebay.co.uk/itm/304494747020?…

Mike Menendez - Dec 12, 2017

Reply

Where can the battery be purchased?

https://www.amazon.com/dp/B0B191PVH7?psc

just got it, its like OEM