Difficulty

Difficult

Steps

12

Time Required

                          5 - 15 minutes

Sections

1

  • Battery
  • 12 steps

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  • BackRing Video Doorbell Pro

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Introduction

What you need

Step 1

              Battery
  • First, disconnect and remove the doorbell from the house. Make sure the breaker for the doorbell is switched off at the electrical panel.
  • Make sure the face-plate is removed since the screws holding the unit together are underneath it.

First, disconnect and remove the doorbell from the house. Make sure the breaker for the doorbell is switched off at the electrical panel.

Make sure the face-plate is removed since the screws holding the unit together are underneath it.

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Step 2

  • Remove the four Phillips screws from the four corners of the device.
  • Let the screws fall out by gently turning the unit over. Don’t lose the screws!

Remove the four Phillips screws from the four corners of the device.

Let the screws fall out by gently turning the unit over. Don’t lose the screws!

Step 3

  • Using a soft plastic spudger (prying tool), carefully pry the back cover of as shown at the picture.
  • It may take some force, but take it easy to not accidentally damage anything on the inside.

Using a soft plastic spudger (prying tool), carefully pry the back cover of as shown at the picture.

It may take some force, but take it easy to not accidentally damage anything on the inside.

Step 4

  • After the back has been removed, you should now be able to see the inside of the unit.

After the back has been removed, you should now be able to see the inside of the unit.

Step 5

  • Be careful when removing the small connectors. They may shatter if not handled properly. Work your way under the connector gently.
  • Disconnect the battery connection with a plastic spudger by gently prying up from underneath the connector.
  • The battery is already disconnected in this photo.
  • Now do the same for the IR and heater connections

Be careful when removing the small connectors. They may shatter if not handled properly. Work your way under the connector gently.

Disconnect the battery connection with a plastic spudger by gently prying up from underneath the connector.

The battery is already disconnected in this photo.

Now do the same for the IR and heater connections

Step 6

  • Remove the two silver Phillips screws holding the motherboard in place.

Remove the two silver Phillips screws holding the motherboard in place.

Step 7

  • Separate the speaker from the unit by tilting the unit over and letting it fall out.
  • If necessary, apply gentle force using a plastic spudger to get it out.

Separate the speaker from the unit by tilting the unit over and letting it fall out.

If necessary, apply gentle force using a plastic spudger to get it out.

Step 8

  • Apply gentle pressure to the edges of the motherboard to pry it loose from the casing and lift it out.
  • You should feel a small amount of resistance as there is a small bit of adhesive present holding the motherboard in place.

Apply gentle pressure to the edges of the motherboard to pry it loose from the casing and lift it out.

You should feel a small amount of resistance as there is a small bit of adhesive present holding the motherboard in place.

Step 9

  • Remove the battery by applying gentle to moderate force to pry it away from the casing. There is some adhesive holding it in place.
  • There is a small strip of metal tape underneath the battery. Try to keep this tape intact.

Remove the battery by applying gentle to moderate force to pry it away from the casing. There is some adhesive holding it in place.

There is a small strip of metal tape underneath the battery. Try to keep this tape intact.

Step 10

  • You need to be very careful on this step, if you touch the battery with the soldering iron the battery may explode.
  • Do NOT heat up the battery too much or it may also explode, you need to be quick doing the soldering.
  • Remove the clear tape from the old battery.
  • De-solder the old battery circuit from the old battery.
  • You will need this circuit, so be careful not to damage it!
  • De-solder the battery circuit that comes with the new cell, and solder the battery circuit from the old ring battery to the new battery. This will convert your new cell to a cell compatible with the Ring’s charging circuitry.
  • Make sure to observe polarities. The solder pad with the red wire next to it goes to the ‘+’ poll on the battery, and the solder pad with the black wire goes to the ‘-’ poll on the battery.

You need to be very careful on this step, if you touch the battery with the soldering iron the battery may explode.

Do NOT heat up the battery too much or it may also explode, you need to be quick doing the soldering.

Remove the clear tape from the old battery.

De-solder the old battery circuit from the old battery.

You will need this circuit, so be careful not to damage it!

De-solder the battery circuit that comes with the new cell, and solder the battery circuit from the old ring battery to the new battery. This will convert your new cell to a cell compatible with the Ring’s charging circuitry.

Make sure to observe polarities. The solder pad with the red wire next to it goes to the ‘+’ poll on the battery, and the solder pad with the black wire goes to the ‘-’ poll on the battery.

Step 11

  • After the necessary soldering has been done, carefully fold the battery circuit to where it is tucked into the battery.

After the necessary soldering has been done, carefully fold the battery circuit to where it is tucked into the battery.

Step 12

  • After this, cover up the battery circuitry with some electrical tape, this will prevent shorts.
  • Remove the heater pad from the old battery, and attach it to the new battery with some spray adhesive.

After this, cover up the battery circuitry with some electrical tape, this will prevent shorts.

Remove the heater pad from the old battery, and attach it to the new battery with some spray adhesive.

To reassemble your device, follow these instructions in reverse order.

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                                                                                      20 other people completed this guide.

Author

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                    Matthew Bishop

Member since: 02/08/2019

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Michael Schultz - Mar 3, 2019

Reply

This guide was very helpful for me and allowed me to save my Ring Pro. The only thing I would say it is missing is a better description of how to get the black connectors off the board (two of the orange circles). They are extremely fragile and must be dealt with carefully. The first one I removed shattered and cost me additional work during the reassembly. The important part I learn is to not apply any force to wires themselves (don’t lift from the cabled as described). I found the best way to get the connector off the board is with a very small knife slid under the connector. I followed underneath the wires with the blade to slide it under the connector. Once the blade is under the connector you can gently pry it up and it will be reusable. lifting from the wires caused my connector to fall apart.

This is the battery worked for me. basically you are looking for a 200mAh 3.7v cell.

Matthew Bishop - Mar 3, 2019

Hi, glad this fixed the issue for you. I will try to fix the article with better instructions on removal of the connectors. I do believe, that using a knife could be dangerous.. electrically speaking. Believe it or not, the ring is still quite active when it appears dead. The battery in mine still had 3.5v on it. When the unit gets below 3.8, it cuts off, but still has plenty of power. If you use a knife, it will short the pins on the connectors and possibly destroy the electronics, especially if the battery hasn’t been unplugged. I do believe that there is a better way than pulling on the wires though.

Just edited, and I used your method, but used the plastic spudger instead of the knife.

Hendry - Apr 20, 2019

Reply

I’ve found the old battery type is: FT60205P/300mAh 1,14Wh 3,8V 3C.

Was your’s also this type? Because u use for the new battery a 3,7V with a capacity of 200mAh.

Matthew Bishop - Jun 13, 2019

Hi Hendry,

The old battery from my Ring was also 300mAh 3.7V. The reason I replaced it with the 200mAh is I couldn’t find a 300mAh battery small enough to fit at the time of replacement. 200mAh or even 100mAh would probably do just as good since the ring is only powered for about 3 seconds on battery (while the circuit to the door bell chime is completed).

Jeff Sheehy - Nov 23, 2019

Hendry,

Did you find the exact battery that would fit in the ring pro?