Difficulty
Difficult
Steps
16
Time Required
15 - 30 minutes
Sections
4
- Housing
- 5 steps
- Speaker
- 4 steps
- Motherboard
- 6 steps
- Capacitor
- 1 step
Flags
0
BackRing Video Doorbell Pro
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Introduction
What you need
Step 1
Housing
- Start by using the star-shaped end of the included Ring screwdriver to take out the 5 mm screw on the bottom of the device.
Start by using the star-shaped end of the included Ring screwdriver to take out the 5 mm screw on the bottom of the device.
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Step 2
- Use your thumbs to apply downward pressure on the glass part of the device while pulling the faceplate up and off of the device.
Use your thumbs to apply downward pressure on the glass part of the device while pulling the faceplate up and off of the device.
Step 3
- Using a PH-000 screwdriver, unscrew and set aside all four of these 5.25 mm screws.
Using a PH-000 screwdriver, unscrew and set aside all four of these 5.25 mm screws.
Step 4
- Using a plastic pry tool, go along the edge of the device prying the device apart. While doing this, focus on the four clips, two of which are on either side of the device.
Using a plastic pry tool, go along the edge of the device prying the device apart. While doing this, focus on the four clips, two of which are on either side of the device.
Step 5
- Remove the front of the device from the back plate.
Remove the front of the device from the back plate.
Step 6
Speaker
- With the Video Doorbell Pro opened up the speaker is exposed.
With the Video Doorbell Pro opened up the speaker is exposed.
Step 7
- Remove this 5.25 mm screw.
Remove this 5.25 mm screw.
Step 8
- Remove this wire connection by gently prying it off with a plastic pry tool.
Remove this wire connection by gently prying it off with a plastic pry tool.
Step 9
- Remove the speaker from the device.
Remove the speaker from the device.
Step 10
Motherboard
- The next step is to remove the last four connections holding the motherboard in place.
The next step is to remove the last four connections holding the motherboard in place.
Step 11
- Using the plastic pry tool, carefully remove this wire connection.
Using the plastic pry tool, carefully remove this wire connection.
Step 12
- Using the plastic pry tool, gently ease this ribbon cable from its port.
Using the plastic pry tool, gently ease this ribbon cable from its port.
Step 13
- Remove the last two wire connections shown here using the same methods utilized in the previous steps.
Remove the last two wire connections shown here using the same methods utilized in the previous steps.
Step 14
- Using the Phillips 000 screwdriver, remove these three 4.25mm screws.
Using the Phillips 000 screwdriver, remove these three 4.25mm screws.
Step 15
- Take the motherboard out of the housing. Lift slowly while doing this to make sure the wires and the delicate ribbon cable are not damaged.
Take the motherboard out of the housing. Lift slowly while doing this to make sure the wires and the delicate ribbon cable are not damaged.
Step 16
Capacitor
- Remove the capacitor.
Remove the capacitor.
To reassemble your device, insert the new capacitor and follow these instructions in reverse order.
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5 other people completed this guide.
Author
with 4 other contributors
Jake Dixon
Member since: 11/09/2017
835 Reputation
4 Guides authored
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Team
IUPUI, Team S7-G4, Baechle Fall 2017
Member of IUPUI, Team S7-G4, Baechle Fall 2017
IUPUI-BAECHLE-F17S7G4
3 Members
5 Guides authored
Umesh Radia - Feb 27, 2018
Reply
where can I buy the replacement capacitor please or is it a case of buying a standard and making up the lead?
Adrian Osio - Jun 21, 2018
Reply
is that a battery right next to it? why didn’t you pull/mention that also?
Kent - Jul 14, 2018
Reply
I have the ring pro. What is the battery specification and what is the capacitor specification? If I going to all that work I need the replacement parts on hand.
tmiller - Aug 13, 2020
The capacitor is a 470 uF/ 50 VDC electrolytic capacitor.
Battery is 350 mAh 3.7 volt Li 602030.
602030 battery listing: https://www.aliexpress.com/item/33029703…
What symptoms do you have that is causing you to replace the capacitor?
What symptoms do you have that is causing you to replace the battery ?
My inside chimes only chimes when it is cool outside or just randomly. It is hard to track down. The transformer seems strong.