Samsung Sph A500 Troubleshooting

Plug phone into charger making sure that the charger is plugged into an outlet.

If problem still persists it can be do to the following problems.

• Make sure battery is properly connectedReplace battery

• If power key is broken replace keypadReplace keypad using our repair guide: Samsung SPH-A500 Keypad Replacement

• Check the ear piece volume to see if the device has been muted or put to a low volume. If volume muted or to low to hear, turn up the volume of the earpiece.

• If volume is up, you may need to replace the earpiece.

**To replace broken earpiece follow this link: Speaker Repair Guide

• Replace keypad using our repair guide: Samsung SPH-A500 Keypad Replacement

• If volume muted or to low to hear, turn up the volume of the earpiece.

• Try plugging your phone into a compatible phone charger.Make sure that the charger is plugged into an outlet.If screen still remains black, you may need to replace the battery or the screen.

• If screen is cracked (or the phone has sound but no image), you may need to replace the LCD screen.To replace broken front LCD screen, follow this link: Front LCD Repair Guide

• To replace the keypad, follow this link. Keypad Repair Guide

• Find a better place to make a call or get a new service provider.

• If reception or other external causes are not the issue, your microphone may need to be replaced.

• Make sure that the charger is plugged into an outlet.If screen still remains black, you may need to replace the battery or the screen.

• To replace broken front LCD screen, follow this link: Front LCD Repair Guide