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Difficulty

Moderate

Steps

12

Time Required

                          30 minutes - 1 hour            

Sections

3

  • Opening the Samsung Galaxy Watch Active
  • 5 steps
  • Motherboard
  • 5 steps
  • Battery
  • 2 steps

Flags

1

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Introduction

If your battery is swollen, take appropriate precautions. For your safety, discharge your battery below 25% before disassembling your watch. This reduces the risk of a dangerous thermal event if the battery is accidentally damaged during the repair.

You might need replacement adhesive to reattach the battery when reassembling the device.

What you need

Step 1

              Turn off the watch               
  • Turn off the Galaxy Watch Active by pushing and holding the bottom button for approximately 3 seconds. You should feel a short vibration.
  • When the “Power off” symbol appears tap the center of the screen to make it shut down. You should feel a longer vibration for confirmation.

Turn off the Galaxy Watch Active by pushing and holding the bottom button for approximately 3 seconds. You should feel a short vibration.

When the “Power off” symbol appears tap the center of the screen to make it shut down. You should feel a longer vibration for confirmation.

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Step 2

              Remove the rear screws               
  • Use a Tri-point Y00 screwdriver to remove the four 4 mm-long screws on the back of the watch.

Use a Tri-point Y00 screwdriver to remove the four 4 mm-long screws on the back of the watch.

Step 3

              Separate the back cover from the housing               
  • Use an opening tool and place it between the plastic back cover and the metal housing near the buttons.
  • Push the tip of the opening tool into the gap to separate the back cover from the housing.
  • Don’t remove the back cover all the way yet. There is a cable connecting it to the motherboard.

Use an opening tool and place it between the plastic back cover and the metal housing near the buttons.

Push the tip of the opening tool into the gap to separate the back cover from the housing.

Don’t remove the back cover all the way yet. There is a cable connecting it to the motherboard.

Step 4

              Disconnect the sensor array               
  • Carefully lift the back cover approximately 2 cm to access the sensor array connector near the two buttons.
  • Use a spudger to disconnect the sensor array from the motherboard.

Carefully lift the back cover approximately 2 cm to access the sensor array connector near the two buttons.

Use a spudger to disconnect the sensor array from the motherboard.

Step 5

              Remove the back cover               
  • Remove the back cover.

Remove the back cover.

Step 6

              Disconnect the motherboard               
  • Use the flat end of a spudger to disconnect the display assembly, the microphone and pressure sensor array, and side button.

Use the flat end of a spudger to disconnect the display assembly, the microphone and pressure sensor array, and side button.

Step 7

              Undo the mic tape               
  • Use an opening pick to peel back the thin tape belonging to the microphone array.
  • When re-assembling make sure this tape properly sticks to the motherboard by pressing it down with the flat end of a spudger.

Use an opening pick to peel back the thin tape belonging to the microphone array.

When re-assembling make sure this tape properly sticks to the motherboard by pressing it down with the flat end of a spudger.

Step 8

              Remove the motherboard screw               
  • Use a Phillips screwdriver to remove the 4.4 mm-long screw holding the motherboard in place.

Use a Phillips screwdriver to remove the 4.4 mm-long screw holding the motherboard in place.

Step 9

              Loosen the motherboard               
  • Use an opening pick to loosen the motherboard from the core assembly.
  • The plastic tab holding the motherboard in place is fragile, so don’t lift the motherboard up until it has cleared the tab.

Use an opening pick to loosen the motherboard from the core assembly.

The plastic tab holding the motherboard in place is fragile, so don’t lift the motherboard up until it has cleared the tab.

Step 10

              Remove the motherboard               
  • Slide the motherboard out from under the plastic tab to remove it.

Slide the motherboard out from under the plastic tab to remove it.

Step 11

              Lift the battery               
  • Insert the flat end of a spudger between the bottom of the battery and the core frame.
  • The battery is secured with some mild adhesive.
  • Use the spudger to lever up the battery.

Insert the flat end of a spudger between the bottom of the battery and the core frame.

The battery is secured with some mild adhesive.

Use the spudger to lever up the battery.

Step 12

              Remove the battery               
  • Remove the battery from the core assembly.
  • The battery connector is fixed with mild adhesive.
  • When installing a new battery make sure the tiny hole on the battery connector aligns with the pin on the core frame.

Remove the battery from the core assembly.

The battery connector is fixed with mild adhesive.

When installing a new battery make sure the tiny hole on the battery connector aligns with the pin on the core frame.

Secure the new battery with pre-cut adhesive or double-sided adhesive tape. Press the new battery firmly into place.

To reassemble your device, follow these instructions in reverse order.

For optimal performance, calibrate your newly installed battery: Charge it to 100% and keep charging it for at least 1 more hour. Then use your device until it shuts off due to low battery. Finally, charge it uninterrupted to 100%.

Take your e-waste to an R2 or e-Stewards certified recycler.

Repair didn’t go as planned? Try some basic troubleshooting, or ask our Answers community for help.

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