Troubleshooting for the Shark Navigator Freestyle—identified by the model number SV1106.

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Your vacuum shows no signs of powering on

Put the vacuum on the charging base. If one half of the blue charging light is illuminated, the vacuum is correctly on the charging base and the battery is charging. Continue to charge the device until the other half of the charging light is illuminated, indicating that the battery is fully charged.

When the vacuum will not power on even after charging, it is possible that the battery is faulty. In this case, replace the battery.

Your vacuum suction is not functioning

Remove the dust cup container from the vacuum and empty it.

To empty the dust cup container:

  • Press the dust cup release button and pull out the dust cupHold the handle and press the dust cup door release button the remove debrisCheck for blockages in the dust cup filter and try removing any remaining debris that may be hindering the suction functioning

It is essential that you clean your dust cup filter on a monthly basis.

In order to clean the dust cup:

  • Ensure the vacuum is turned off while removing the dust cup containerRemove the foam filter and rinse it under water until the water is clearWait 24 hours to let it dry before putting it back in the vacuum

If the dust cup is still blocked and has issues, you may need toreplace the dust cup and/or its filter.

The motorized brush should be firmly attached to the main body of the vacuum. If the motorized brush is able to be detached from the main body without pressing the release button, it was not properly attached. Simple reinsert the main body into the motorized brush. The motorized brush release button will click in when it is fully inserted.

If none of the above solutions fix the vacuum suction, it is possible that the suction motor needs replacement or repair. It is best to contact Shark. We also have aguide to replace that motor can that be viewed.

Your vacuum charging indicator does not light up

Verify that the charging adapter is correctly plugged into an outlet and the charging base. The charging adapter plugs into the back of the charging base.

Ensure that the vacuum is fully placed in the charging base. The device should fit snug in the charging base and should not have excess room to move.

The device will not be able to charge if the charge contacts are covered with too much dirt or dust. Clean the metal contacts which are located on both the charging base and the back of the motorized brush.

Your vacuum roller brush is stiff and does not move

Ensure that the vacuum is turned on to the correct mode. It should be powered on and set on the roller brush mode. The vacuum must also be tilted back for the roller brush to work.

Sometimes, accumulation of debris can block the roller brush and prevent it from functioning.

In order to clean the motorized roller brush:

  • Ensure the vacuum is turned offRemove the brush from the vacuum using the release button on the back of the main vacuum unitStraighten the air passage by flipping back the connector and remove any remaining debris

It is essential to avoid using sharp objects to remove debris because this may damage the vacuum brush. If needed, carefully take a pair of scissors and cut the debris from the roller brush and slowly pull it out with your hands. If none of these solutions work, you may need to replace your roller brush.

Your vacuum has trouble staying upright

If your vacuum does not stay upright, ensure that the handle is lifted up all the way until you hear it click and lock in place. If the vacuum still does not stand up on its own, take off the top panel of the vacuum and check the latches to see if they are broken or have any blockages.