Difficulty
Moderate
Steps
8
Time Required
20 minutes
Sections
3
- Roller Brush
- 6 steps
- Roller Belt
- 1 step
- Roller Brush Motor
- 1 step
Flags
0
BackShark Rotator NV502
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Introduction
What you need
Step 1
Roller Brush
- Pull the handle while pressing the lift away button to remove the body of the vacuum.
Pull the handle while pressing the lift away button to remove the body of the vacuum.
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Step 2
- Flip the base of the vacuum over to access the bottom.
- Remove the two small wheels with a metal spudger.
Flip the base of the vacuum over to access the bottom.
Remove the two small wheels with a metal spudger.
Step 3
- Remove the nine 16 mm screws using the Phillips #2 Screwdriver. Press on the side tabs in the middle of the panel and pull up to reveal the screw under the hose connection.
- Remove the two 13.5 mm screws using the Phillips #2 Screwdriver.
Remove the nine 16 mm screws using the Phillips #2 Screwdriver. Press on the side tabs in the middle of the panel and pull up to reveal the screw under the hose connection.
Remove the two 13.5 mm screws using the Phillips #2 Screwdriver.
Step 4
- Pull up on the cover and move it to the side.
- Remove the wire attached to the base by squeezing the pin and pulling up.
Pull up on the cover and move it to the side.
Remove the wire attached to the base by squeezing the pin and pulling up.
Step 5
- Remove the two 11 mm screws using the Phillips #2 screwdriver.
- Lift the roller brush cover up.
Remove the two 11 mm screws using the Phillips #2 screwdriver.
Lift the roller brush cover up.
Step 6
- Pull out the roller brush.
Pull out the roller brush.
Step 7
Roller Belt
- Remove the roller belt from around the roller brush and the motor gear.
Remove the roller belt from around the roller brush and the motor gear.
Step 8
Roller Brush Motor
- Lift the motor out of the base.
- Disconnect the pins attaching the wires to the motor by pulling on the pins.
Lift the motor out of the base.
Disconnect the pins attaching the wires to the motor by pulling on the pins.
To reassemble your device, follow these instructions in reverse order.
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3 other people completed this guide.
Author
with 3 other contributors
Caroline Swanson
Member since: 10/05/2016
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Team
Cal Poly, Team 4-3, Livingston Fall 2016
Member of Cal Poly, Team 4-3, Livingston Fall 2016
CPSU-LIVINGSTON-F16S4G3
4 Members
19 Guides authored
Dave H - Dec 8, 2017
Reply
Any idea where to get a replacement control board for a NV501 machine? Brush motor checks out, but no power going to brush motor (though vacuum suction is fine).
Any idea where to get a replacement control board for the NV501?
Aaron king - May 18, 2018
Did you ever find a board, Dave?
outdoorjanitorial - Sep 25, 2018
Reply
Wife took all apart; quite impressed - but what voltage does beater motor run at? Gotta get a multimeter which are cheap now; Ck red and white leads to cute little motor; and if no power is reaching motor i’ll have the same question as DAVE… and also need to find part (and price of part) if it’s fhe motor …
FangerZero - Oct 18, 2018
I’m in the same boat here, Pretty sure my brush motor is going out. It keeps stuttering. I’ve cleaned everything but the filters. If cleaned filters don’t fix the problem, which I don’t know why they would, I need to buy a new brush motor. I don’t want to trash a vacuum only because of a easy to replace motor piece. If anyone finds where to buy it let us know!