Difficulty
Moderate
Steps
6
Time Required
15 minutes
Sections
1
- Roller Brush
- 6 steps
Flags
0
BackShark Rotator NV502
Full Screen
Options
History
Save to Favorites
Download PDF
Edit
Translate
Get Shareable Link
Embed This Guide
Notify Me of Changes
Stop Notifications
Introduction
What you need
Step 1
Roller Brush
- Pull the handle while pressing the lift away button to remove the body of the vacuum.
Pull the handle while pressing the lift away button to remove the body of the vacuum.
1024
Step 2
- Flip the base of the vacuum over to access the bottom.
- Remove the two small wheels with a metal spudger.
Flip the base of the vacuum over to access the bottom.
Remove the two small wheels with a metal spudger.
Step 3
- Remove the nine 16 mm screws using the Phillips #2 Screwdriver. Press on the side tabs in the middle of the panel and pull up to reveal the screw under the hose connection.
- Remove the two 13.5 mm screws using the Phillips #2 Screwdriver.
Remove the nine 16 mm screws using the Phillips #2 Screwdriver. Press on the side tabs in the middle of the panel and pull up to reveal the screw under the hose connection.
Remove the two 13.5 mm screws using the Phillips #2 Screwdriver.
Step 4
- Pull up on the cover and move it to the side.
- Remove the wire attached to the base by squeezing the pin and pulling up.
Pull up on the cover and move it to the side.
Remove the wire attached to the base by squeezing the pin and pulling up.
Step 5
- Remove the two 11 mm screws using the Phillips #2 screwdriver.
- Lift the roller brush cover up.
Remove the two 11 mm screws using the Phillips #2 screwdriver.
Lift the roller brush cover up.
Step 6
- Pull out the roller brush.
Pull out the roller brush.
To reassemble your device, follow these instructions in reverse order.
Cancel: I did not complete this guide.
5 other people completed this guide.
Author
with 4 other contributors
Samuel
Member since: 10/06/2016
307 Reputation
3 Guides authored
Badges:
18
+15 more badges
Team
Cal Poly, Team 4-3, Livingston Fall 2016
Member of Cal Poly, Team 4-3, Livingston Fall 2016
CPSU-LIVINGSTON-F16S4G3
4 Members
19 Guides authored
Angela Cox - Jan 16, 2018
Reply
Good day, I have a rotator lift away NV500 my belt indicator light stopped working but I was still getting suction. I replaced the filters and hep filters,as well as changed the belt. I cleaned off the dust and then carefully put the vacuum back to gather. I went to plug it in all worked until I pushed the roller brush indicator on and it still did not work. What else could it be? Any suggestions.
I await your reply
Angela
csweetccr - Jan 20, 2019
Reply
I have the same issue…brush roller will not work.
Johnnie Twyman - Nov 24, 2021
Same here what would be wrong with it
Mathew Curran - Aug 28, 2021
Reply
Great instructions - the 11mm hidden screws plus one more were tricky to find. Thanks so much for the great graphics and very clear disassembly steps; I almost gave up and was going to take it to a dealer for a costly repair fee. Thanks again!
Great directions and guidance - many thanks!