Difficulty

Moderate

Steps

18

Time Required

                          15 - 20 minutes            

Sections

2

  • LCD
  • 12 steps
  • Lens Assembly
  • 6 steps

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Introduction

What you need

Step 1

              LCD               
  • Orient the device so the bottom is facing up, and the lens is facing you (“bottom view”).
  • For further reference, consult the service manual. Link to service manual.

Orient the device so the bottom is facing up, and the lens is facing you (“bottom view”).

For further reference, consult the service manual. Link to service manual.

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Step 2

  • Remove these two black M1.4 X 3.5 Phillips head screws.
  • The third, unmarked screw does not need to be removed at this time.

Remove these two black M1.4 X 3.5 Phillips head screws.

The third, unmarked screw does not need to be removed at this time.

Step 3

  • Orient the device so the LCD is facing you, and the hdmi cover is facing up (“left view).
  • Remove these three black M1.4 X 3.5 Phillips head screws.
  • You must lift the hdmi cover to expose one of the screws.

Orient the device so the LCD is facing you, and the hdmi cover is facing up (“left view).

Remove these three black M1.4 X 3.5 Phillips head screws.

You must lift the hdmi cover to expose one of the screws.

Step 4

  • Orient the device with the Wifi/GPS logo facing up (“right view”).

Orient the device with the Wifi/GPS logo facing up (“right view”).

Step 5

  • Use a prying motion and a plastic opening tool to pry the side panel up.
  • Areas under the squares are approximate locations of retaining claws, shown at right.
  • Be careful not to break any of the retaining clips as you pry up this panel.
  • An image from the Service Manual has been added, which shows this side cover should be slid down before being removed, not just pried up as shown in the first picture in this step.

Use a prying motion and a plastic opening tool to pry the side panel up.

Areas under the squares are approximate locations of retaining claws, shown at right.

Be careful not to break any of the retaining clips as you pry up this panel.

An image from the Service Manual has been added, which shows this side cover should be slid down before being removed, not just pried up as shown in the first picture in this step.

Step 6

  • After removing the panel, remove the two black M1.4 X 3.5 Phillips head screws.

After removing the panel, remove the two black M1.4 X 3.5 Phillips head screws.

Step 7

  • Orient the device so that the LCD is facing you (“back view”).

Orient the device so that the LCD is facing you (“back view”).

Step 8

  • Use the plastic opening tool with a prying motion, going between the case and the LCD, from the middle of the LCD to the right of the device, undoing the claws retaining the back.
  • When replacing the back cover of the device, ensure the flash module is UP.
  • The back cover should come off easily but you might hear light snapping or popping.
  • The rotary wheel and button are not secured. They will come loose when the back cover is removed. Set them aside for reassembly

Use the plastic opening tool with a prying motion, going between the case and the LCD, from the middle of the LCD to the right of the device, undoing the claws retaining the back.

When replacing the back cover of the device, ensure the flash module is UP.

The back cover should come off easily but you might hear light snapping or popping.

The rotary wheel and button are not secured. They will come loose when the back cover is removed. Set them aside for reassembly

Step 9

  • Unhook the small printed circuit board by gently pressing the board towards the top of the device and lifting up.
  • Note a ribbon cable should be attached at the top. This does not need to be disconnected yet.

Unhook the small printed circuit board by gently pressing the board towards the top of the device and lifting up.

Note a ribbon cable should be attached at the top. This does not need to be disconnected yet.

Step 10

  • Using a plastic opening tool remove the black LCD retainer clip to the right of LCD.
  • Note the orientation of the black LCD retaining clip and how it comes out of the camera.
  • If in doubt, consult the service manual. (Pages 25-27) Click to continue to the service manual. This has a reference number of 3 in the linked diagram.

Using a plastic opening tool remove the black LCD retainer clip to the right of LCD.

Note the orientation of the black LCD retaining clip and how it comes out of the camera.

If in doubt, consult the service manual. (Pages 25-27) Click to continue to the service manual. This has a reference number of 3 in the linked diagram.

Step 11

  • Use the plastic opening tool to gently lift the LCD from the device
  • The LCD should be attached to a ribbon cable

Use the plastic opening tool to gently lift the LCD from the device

The LCD should be attached to a ribbon cable

Step 12

  • Using the plastic opening tool to lift the black retaining clip up to disengage the ribbon cable. Then gently pull the ribbon cable to remove.
  • Be careful to not damage the cable.

Using the plastic opening tool to lift the black retaining clip up to disengage the ribbon cable. Then gently pull the ribbon cable to remove.

Be careful to not damage the cable.

Step 13

              Lens Assembly               
  • Remove the black M1.4 X 3.5 Phillips head screw in upper right corner of the device.
  • Service manual for reference: Click to go to the service manual.

Remove the black M1.4 X 3.5 Phillips head screw in upper right corner of the device.

Service manual for reference: Click to go to the service manual.

Step 14

  • Reorient the camera so you are looking at the “top view”.
  • Remove the black M1.4 X 3.5 Phillips head screw next to the ON/OFF button circled in red.

Reorient the camera so you are looking at the “top view”.

Remove the black M1.4 X 3.5 Phillips head screw next to the ON/OFF button circled in red.

Step 15

  • Orient the device so you are looking at the “bottom view”.
  • Remove the black M1.4 X 3.5 Phillps head screw located next to the tripod attachment.

Orient the device so you are looking at the “bottom view”.

Remove the black M1.4 X 3.5 Phillps head screw located next to the tripod attachment.

Step 16

  • Lift the aluminum back plate.
  • This should not take much force. If it doesn’t come off easily, there is probably a screw still in.
  • Take note of the back plate’s orientation for reassembly.

Lift the aluminum back plate.

This should not take much force. If it doesn’t come off easily, there is probably a screw still in.

Take note of the back plate’s orientation for reassembly.

Step 17

  • The connections (red squares) have small black retaining clips. Using a plastic opening tool, lift upward towards the cable to unlock.
  • The upper ribbon cable simply pulls loose.
  • There is no retaining clip securing this ribbon cable.

The connections (red squares) have small black retaining clips. Using a plastic opening tool, lift upward towards the cable to unlock.

The upper ribbon cable simply pulls loose.

There is no retaining clip securing this ribbon cable.

Step 18

  • Lift the lens block from the case.
  • You may need to gently push on the front part of the lens, from the front of the device, to help free the lens block. If you must, push on an edge, not the shutter.

Lift the lens block from the case.

You may need to gently push on the front part of the lens, from the front of the device, to help free the lens block. If you must, push on an edge, not the shutter.

To reassemble your device, follow these instructions in reverse order.

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                    Bryson O'Neill                     

Member since: 04/08/2015

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                       Eastern Washington University, Team 2-4, Matresse Spring 2015                        

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vinnybhoir99 - Jun 19, 2016

Reply

Can you tell me how to open Sony hx20v lens….. I have problem in my Sony camera n I don’t know how to fix the lens I try several times but I’m so worried about to break any part or wrong fix. Please show how to open lens (only lens) part…..please..sorryforbadenglish.

Zacharias Merriam - Jun 21, 2016

These guides are best suited if you are replacing parts. There’s no ‘repairing’ the individual components. If you can find another broken camera of the same model (but with a good lens) then you could replace it.

bikashlakra - Jun 23, 2016

Reply

can i follow the same instruction for SONY DSC HX 10V .as both looks identical . when i shake my camera sound comes as if some parts are loosen but when i switched on my camera and the lens comes out that sound goes off . should i care for it or not ?

alfredo.desario - Mar 24, 2017

Reply

I followed all the steps and I was able to fix a problem with the lens. Thanks a lot! ! ++

Dominik Waldvogel - Sep 9, 2017

Reply

I have successfully changed with the help of your description my noisy lense system

thanks a lot

D. A. Waldvogel